Computer repair services in Livonia, Michigan
BienTek - 248-535-5058 - 734-237-1864
|virus removal - computer repair - laptop repair - about|
BienTek is a Michigan onsite technology services company serving Livonia, Michigan (and surrounding cities). A technician comes to you to perform services like virus removals, general onsite computer services, and Mac & PC repair. Some services are pick-up only. BienTek provides laptop repair services including Apple Mac repair.
|BienTek Mac Repair Services Page|
I needed someone to come to my house and set up a Blu-Ray player wirelessly. I've attempted to do it myself multiple times without any luck.
This was a great experience! The service was very quick... I called and they sent someone out within a few hours. The tech was extremely professional and informative.
I explained to them over the phone that I wanted to set up my Blu-Ray player so I was connected wirelessly to my home network. I told them I had a difficult time doing this and expressed a concern that I didn't want to be charged if they couldn't remedy my situation. I was advised that the total would be approx. $35.00 for a transportation cost if this was the case (if they could do it, it would be a flat $95.00... more if it was over an hour to do). To make a long story short, the tech came out, very professional, corrected the situation in about 20 minutes and that was it.
The only thing was the price. $95.00 seemed a little high for the amount of work that was done. However, in all fairness, that's what was agreed upon before the service was provided and I don't think anyone could have done a better job.
The screen on my HP laptop was intermittently losing power (the screen would go black). The Bientek technician came out and I was able to demonstrate the problem. A new video cable was installed and the problem was solved.
I called Brian at Bientek and explained the problem. Brian primarily handles software and programming issues, but he has another technician who handles hardware issues. We agreed that my problem was likely a hardware issue. Brian informed my that his hardware specialist had just left for a one week vacation. Because I could manage with the laptop for one week, I was OK to wait for his return. I received a call the day he returned, he came out to my home and picked up the laptop. He determined that the video cable needed to be replaced, ordered it, repaired the laptop and delivered the repaired machine to me. This all took about a week (waiting for arrival of the new cable was the control).
My laptop was not working so I called BienTek and spoke to Brian who assigned Derrick who did excellent job. He replaced the hard drive and was able to save everything. I would highly recommend them and use them again.
Computer businesses on this page are providing services to the area on the map below (coverage varies by business).
Call ahead to check for availability.
Plymouth Computers - 734-259-8515
Plymouth Computers offers PC, Mac, & peripheral diagnostics & repair, virus removal; they sell supplies and custom-built systems.
Internet City - 734-261-0025
Internet City provides computer services and web design. They also offer video editing in addition to typical computer repair services. A $55 bench fee applies to your computer diagnosis.
Just Do It Computers - 734-644-6607
System upgrades, hard drive & memory installations, Windows upgrades, virus removal.
Free Livonia Computer & Wireless Access Points
View Livonia Public Libraries in a larger map
Internet/Microsoft Office Stations
The Civic Center Library has 17 internet stations for public use (10 adult, 4 fifteen minute express, 1 teen, and 2 children's). The adult and teen stations also have Microsoft Office software and will accept a floppy disk or usb/memory stick. There are four additional computers with Microsoft Office software only. These stations are for use by patrons of all ages. They are attached to a printer where you can load your own paper or we will supply paper for you. Cost for printing is .15 per page regardless of whether you use your own paper or library supplied paper.
Alfred Noble has 7 (5 adult, 2 children's). Carl Sandburg has 7 (5 adult, 2 children's). All stations at at both Noble and Sandburg are equipped with MS Office and internet access. Adult stations are unfiltered stations for people over 18 years old or children (under 18) accompanied by a parent or legal guardian. Children's and young adult stations are filtered stations where people under 18 are given preference. Adults may use these stations, but if a minor asks for an internet station and all other filtered stations are in use, the adult will be asked to leave the station regardless of start time.
Wireless Internet Access
The Civic Center Library offers wireless internet access as well as traditional internet stations. Wireless service is available throughout the building (including the meeting rooms and auditorium). Please note: printing is not available from the wireless network. Click here for instructions on connecting to the wireless network.
One-on-One Computer Instruction
At Civic Center Library, teen volunteers will work with you in one hour time blocks. Call the reference desk at 734-466-2490 to book a session.
Additional Livonia informationCity of Livonia Official Site.
Livonia Information Systems Department.
Computer Service Area in Livonia: 48150, 48151, 48152, 48153, 48154.
Contact UsTo suggest changes or additions, please email us at email@example.com.